Can I cancel my order after placing it?Updated 7 days ago
Due to the high volume of emails and orders we are processing and dispatching at a rapid pace, we may not always be able to accommodate cancellation requests.
If you need to request a cancellation, please email us at [email protected] with the subject line "REQUEST TO CANCEL {Order Number}". Our team will make every effort to reach out to the warehouse, but please note that we cannot guarantee the cancellation of your order. If you have already received a dispatch email it means your order has already been dispatched and we will not be able to cancel the order.
Our customer care team operates Monday - Friday 8am- 5pm GMT.