My order is delayed, what do I do?Updated 5 months ago

We apologize that your order has not yet arrived. While we strive to maintain a close relationship with our courier, once your parcel has been dispatched and tracking information has been sent, all updates are managed by the carrier. We are not notified if there are delays or issues with delivery.

Please contact the courier directly using your waybill/tracking number for more information on the status of your delivery. If you encounter any difficulties, please email us at [email protected].