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My package is marked as delivered but I have not received it. What do I do?Updated 5 months ago

If the tracking indicates that your package was delivered, but you did not actually receive it, please confirm with any family members, neighbors, and review any home security camera footage if available. If the package is still not found, please contact us for further steps which may include initiating a follow-up with the courier. You can email us at [email protected].

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