Would you like to learn more about our products? Check out our product FAQs below and if there is anything we've missed feel free to reach out to us at [email protected].
When shopping directly on our site or through one of our authorized retailers, you will only receive authentic Grown Alchemist products. You can use the store locator on our website to check for stockists near you. If you have any questions on stocki
We would be delighted to assist you in discovering the perfect products for you and how to use them for best results. Kindly reach out to us at [email protected] and let us know your questions.
Please send an email to [email protected] containing the product name and batch number, and we will provide you with information regarding expiry.
A slight variation in texture, colour and scent between batches can happen, particularly when using natural ingredients and essential oils vs. synthetic ingredients. Essential oils and other natural ingredients can change a product's scent and / or a
If skin is dry or irritated before products are applied, there may be a sensation when applied, but this shouldn't be prolonged. We recommend a patch test behind the ear before using any of our products. If you have any questions please email us at c
We have upgraded our formulations around the world to help improve environmental credentials and to provide a more consistent product experience. The overall look, feel, efficacy and formulas of our most-loved products are the same, though you may n
We have upgraded our formulations around the world to help improve environmental credentials and to provide a more consistent product experience. The overall look, feel, efficacy and formulas of our most-loved products are the same, though you may n
We regularly review our product range to ensure we are offering products that everyone loves. From time to time we phase out some of our products and introduce other new and exciting products! Please email [email protected] if you have
Fragrance has always been a huge part of our experiential pillar for us as a brand, adding to the sensorial story of each product, with each product having an individual story blended by an expert fragrance house. We believe in the holistic power of
The fragrances in our formulations are strictly controlled so that allergen limits adhere to global IFRA standards. All Grown Alchemist formulations are patch tested to test for sensitivity and are approved to be dermatologically tested. We recommend
Grown Alchemist cleansing products are 'low foam' because they are formulated with plant-based cleansing agents which are less aggressive on the skin than those that lather heavily. Our products are formulated to be ultra effective; thoroughly cleans
GROWN ALCHEMIST does not test finished products for traces of gluten. As gluten sensitivities can be wide-ranging in their severity, it is always important to consult the ingredient list first before purchase.
Grown Alchemist products are designed with nature and efficacy at the forefront. Most of the Grown Alchemist catalogue is vegan, however there are some products that contain animal-derived ingredients that help create a unique texture for an optimal
Although there is no regulated definition of a 'clean' product, Grown Alchemist has developed a meticulous formulation charter to ensure all ingredients meet a high standard of quality, transparency and efficacy, with a planet-conscious ethos. Our fo
All Grown Alchemist products contain at least 94% naturally-derived ingredients, as per the globally-accepted calculation standard ISO 16128. Grown Alchemist products may contain small amounts of synthetic ingredients to protect the efficacy and inte
Although Grown Alchemist is not certified organic, organic grades of ingredients are used where available.
Grown Alchemist believes in developing products that optimise skin function for everyone, our products are designed to be universally inclusive.
Grown Alchemist primarily uses pure, natural, uniquely tailored essential oil blends to give each product a distinct sensory experience. Our newly formulated shampoo and conditioner is an exception to this; we utilise synthetic fragrances blended wit
Grown Alchemist products use essential oil fragrance blends to perfume our products and these contain allergens. The allergens are part of the natural fragrance ingredients, they are not intentionally added. Grown Alchemist uses uniquely tailored ess
Grown Alchemist products may contain palm oil derivatives, however there is an emphasis on traceability to ensure our ingredients come from sustainable sources, according to RSPO standards.
When it comes to preservatives, Grown Alchemist chooses naturally-derived options where it is a feasible, sustainable option. To protect the efficacy and integrity of the formula, it is important to note that there is only a very small library of nat
Grown Alchemists products are safety assessed for the expected use on humans only. We do not safety review for exposures to pets and we do not advise pets come into contact with GA products.
Grown Alchemist does not test on animals. Our focus is on developing, validating, and gaining acceptance for alternative methods that replace the need for animal testing
Grown Alchemist has ensured that any rinse-off products that could enter a water-supply (via the drain) - are designed to be at least 95% biodegradable. The biodegradability of our body and hand washes has been calculated using a widely-used industry
All physical scrubs in the Grown Alchemist product library contain micro-plastic free naturally-derived abrasives such as pumice and silica. These abrasives have been chosen with their gentleness and area of use in mind, as well as their environmenta
Grown Alchemist has ensured that our surfactant-based, rinse-off products only contain surfactants that originate from natural plant sources. Natural surfactants can be termed as ‘green’ because of their low toxicity, biodegradability and eco-logical
Currently, Grown Alchemist does not have a sampling programme in place. For those interested in trying our products, especially customers with specific skin concerns or sensitivities, we recommend purchasing smaller sizes initially if available. Once
Grown Alchemist products are designed to help activate your skin's true potential, we believe in a skincare systems perfectly tailored to meet your unique skin needs.
No, Grown Alchemist products do not contain any isothiazolinones.
A large portion of the Grown Alchemist product library does not contain any colorants. In products where colorants are used, Grown Alchemist uses naturally-derived colorants.
All Grown Alchemist products undergo dermatological testing to investigate the skin irritation potential of our formulas. Skin suitability is always a priority for GROWN ALCHEMIST when considering ingredients and their potency.
Grown Alchemist selects ingredients with the highest standards of quality. All ingredients, both natural and synthetic, exist as a chemical composition. Our labs choose natural ingredients without compromising efficacy or safety, and are tested to th
Grown Alchemist perform safety screenings that consider pregnancy, however as pregnancy can have a wide-range of biological impacts, it is best to consult your doctor or dermatologist before using.
Yes, Grown Alchemist organizes safety screenings that consider suitability during breastfeeding.
Typically, yes. Grown Alchemist products are formulated to be suitable for all skin types. However, individual reactions may vary, so if you know you have sensitivity to any type of product it is always recommended to perform a patch test on a small